Ultimate Candle Care Guide


We want you to get the most out of your candles, so here are some tips to keep them looking and working their very best.

On first use, ensure the candle burns long enough to fully melt the top layer of wax. This is really important as it will avoid tunnelling (and wastage) of wax.

The first burn

Burn for at least 1-2 hours to start – but no more than 4 hours – enough that the wax melts all the way to the edge of the container. This is known as a full melt pool. Candle wax has memory and doing this will ensure you avoid candle tunnelling, where the candle burns down the centre leaving wasted wax on the sides.

Subsequent burns

  • Burn for at least 2 hours at a time, ensuring you achieve a full melt pool each time and this will also give you the maximum scent throw.
  • Burn your candle for no more than 4 hours at a time.


Trim the wick

"Trimming the wick is very important. The longer the wick the quicker your candle will burn, so trimming it will make it last longer. It also prevents black smoke from occurring and ensures the glass isn't over-heating. Trim it every time you use your candle and make sure it isn't longer than a couple millimeters – the same length as when new."

  • Keep the wick trimmed to between 0.5cm and 1cm to ensure the flame is at the right height for the candle.
  • If your wick is too long, it will result in over-burning of the wax.
  • If your wick is too short, it may not light and/or get drowned in the melted wax.


How to Make Your Candles Last Longer

If you're looking for ways to prolong your candle's burn time, there are several easy ways to do so. Before lighting the candle, try doing things like trimming the wick or placing the candle in the fridge so the wax hardens. Once the candle is lit, keeping the flame out of drafty areas and melting the entire top layer of wax will keep your candle glowing for days.

Place your candle in the fridge or freezer to harden the wax. When the wax is harder, it will take more time and effort for it to melt. Place your candles in the fridge for a day or two, or set them in the freezer for 1-8 hours, depending on their thickness.
  • For thin candles, they will likely only need an hour or less in the freezer, while thicker pillar candles will need 6-8 hours.
  • If you have more than one candle, test just one in the freezer before adding the others—some candles have been known to crack when frozen.



  • Burn it for two hours on first use ”You should always burn your candle for a couple of hours when first lighting it. This is to allow the top layer of wax to fully melt, ensuring even burning when next lighting it. Wax has a memory so it is important not to skip this step to make sure you get the most even burning out of your candle."
  • Always trim your wick regularly to keep your candle burn longer
  • Expecting guests? Light candles one hour prior to their arrival for that maximum scent throw.
  • Re-centre your wick after each burn ”As well as trimming your wick, to prevent soot stains forming on the glass make sure you re-centre it after putting your candle out, when the wax is still liquid. This will prevent the wick from shifting and blackening the glass."
  • Reuse your candle jar "To restore the holder when your candle has completely burnt down, simply pour hot water in the glass (make sure you use oven mitts as the glass can get very hot), swirl it gently, empty the water in a sink and wipe with a paper towel. Repeat this process a couple of times until the glass is completely clean. It makes for great brushes or pencil holders as well as flower pots!"


  • Always keep a burning candle within sight. Extinguish all candles when leaving a room or before going to sleep. Be sure the wick ember is no longer glowing.
  • Never burn a candle on or near anything that can catch fire. Keep burning candles away from furniture, drapes, bedding, carpets, books, paper, flammable decorations, etc.
  • Keep burning candles out of the reach of children and pets.
  • Trim candlewicks to ¼ inch each time before burning. Long or crooked wicks can cause uneven burning and dripping.
  • Always use a candle-holder specifically designed for candle use. The holder should be heat resistant, sturdy, and large enough to contain any drips or melted wax.
  • Be sure the candle-holder is placed on a stable, heat-resistant surface. This can help prevent heat damage to underlying surfaces and prevent glass containers from breaking.
  • Keep the wax pool free of wick trimmings, matches and debris at all times.
  • Always read and follow the manufacturer’s use and safety instructions carefully. Don’t burn a candle longer than the manufacturer recommends.
  • Keep burning candles away from drafts, vents, ceiling fans and air currents. This will help prevent rapid, uneven burning, and avoid flame flare-ups and sooting. Drafts can also blow nearby lightweight items into the flame where they could catch fire.
  • Always burn candles in a well-ventilated room. Don’t burn too many candles in a small room or in a “tight” home where air exchange is limited.
  • Don’t burn a candle all the way down. Extinguish the flame if it comes too close to the holder or container. For a margin of safety, discontinue burning a candle when 2 inches of wax remains or ½ inch if in a container.
  • Never touch or move a burning candle or container candle when the wax is liquid.
  • Never use a knife or sharp object to remove wax drippings from a glass holder. It might scratch, weaken, or cause the glass to break upon subsequent use.
  • Place burning candles at least three inches apart from one another. This helps ensure they don’t melt one another, or create their own drafts to cause improper burning.
  • Use a snuffer to extinguish a candle. It’s the safest way to prevent hot wax splatters.
  • Never extinguish candles with water. The water can cause the hot wax to splatter and might cause a glass container to break.
  • Be very careful if using candles during a power outage. Flashlights and other battery-powered lights are safer sources of light during a power failure.
  • Extinguish a candle if it repeatedly smokes, flickers, or the flame becomes too high.  The candle isn’t burning properly. Cool, trim the wick, then check for drafts before relighting.
  • Never use a candle as a night light.

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